Collaboration is the key to keeping IT moving forward in support of Penn State, and the IT Strategy is aligning the 60-plus IT units in that effort.
New Student Orientation is a vital asset for incoming students designed to prepare them for all aspects of college life – everything from setting academic goals to being a good member of their campus community. The multi-day event helps get them on the right path for their time as a Penn State student.
IT support can't always come to you when you're having a hardware or software issue. While a phone call may be sufficient to diagnose and suggest a fix, it isn't always enough. That's when software that allows support to open a remote session, see the client's screen, and experience the environment firsthand is invaluable.