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Connect with our IT consultants in person, by phone, or online.
Get Help 24/7
IT Service Desk
Knowledge Base
24/7 Chat
Start a chat with the IT Service Desk.
Phone
Call the IT Service Desk at 814-865-HELP (4357) for assistance.
Send an email to the IT Service Desk at ITservicedesk@psu.edu with details about your issue.
Submit a Ticket
IT Learning & Development
Tech Tutors
Technology tool assistance is available for all students online via Zoom, Sunday through Friday from 10 a.m. to 6 p.m. Tech Tutors can help you use Canvas, Office 365, Kaltura, Zoom, and more.
LinkedIn Learning
IT Walk-ups
University Park
Visit the IT Service Desk in person at the following three locations:
Knowledge Commons Service Desk in the Pattee Library
Fall Semester Hours
Monday to Thursday: 10 a.m. – 10 p.m.
Friday: 10 a.m. – 7 p.m.
Saturday: 12 p.m. – 7 p.m.
Sunday: 12 p.m. – 10 p.m.
Hours and coverage may vary during Finals, Holidays, and Semester Breaks.
Spring Semester Hours
Monday to Thursday: 10 a.m. – 10 p.m.
Friday: 10 a.m. – 8 p.m.
Saturday and Sunday: 12 p.m. – 6 p.m.
Summer Semester Hours
Monday to Friday: 10 a.m. – 6 p.m.
Saturday and Sunday: Closed
Fall Semester Hours
Monday to Friday: 2 p.m. – 8 p.m.
Saturday and Sunday: Closed
Hours and coverage may vary during Finals, Holidays, and Semester Breaks.
Spring Semester Hours
Monday to Thursday: 2 p.m. – 8 p.m.
Friday: 2 p.m. – 6 p.m.
Saturday and Sunday: closed
Findlay Commons and Pollock Commons
Summer Semester Hours
Pollock and Findlay Walk-ups are closed for Summer.
Please visit the Knowledge Commons location in the Pattee Library or reach out through our Phone, Chat, or Email support options.
Additional IT Walk-ups
While the IT Service Desk serves all locations, many of the colleges and campuses offer support for local users. Select your campus or college from the list to access the services and information available to you.
Campus IT Service Desks
Erie, The Behrend College
Phone: 814-217-HELP (4357)
Email: bdIThelp@psu.edu
Learn more about IT Walk-ups and hours
Fayette, The Eberly Campus
Phone: 724-430-4163
Email: fenso@psu.edu
Location: Eberly Building, Room 107
Greater Allegheny
Phone: 412-675-9498
Email: ga-helpdesk@psu.edu
Location: Crawford Building, lower level
Milton S. Hershey Medical Center (College of Medicine)
Phone: 833-577-HELP (4357)
Email: help@pennstatehealth.psu.edu
Pennsylvania College of Technology
Phone: 570-320-7329
Email: helpdesk@pct.edu
Locations: Student and Administrative Services Center, Room 2072
Wilkes-Barre
Phone: 570-675-9140
Email: wbitsupport@psu.edu
Location: Bell Center for Technology, Room 108
College IT Help Desks
Select your college from the list to access the services and information available to you.
Penn College of Technology
Phone: 570-329-4848
Email: ITServicedesk@pct.edu
https://www.pct.edu/student-life/information-technology-services