Penn State faculty, staff, and students who record Zoom sessions enjoy the benefit of those recordings being automatically stored in Kaltura. The Zoom “chat panel,” however, is not part of that copied recording.
The contents of the “chat panel” are copied to Kaltura’s MediaSpace in a text file and can be accessed two ways.
While logged in to MediaSpace, a catalogue of recordings is available under the “My Media” tab. After clicking on a specific recording, locate the attachments icon on the player or the attachments tab underneath the player.
A click on the attachment icon will display a downloadable text file in the upper-left corner of the player. That file contains the “chat panel” from the Zoom session. There is also a download icon located inside of the attachments tab. Clicking that icon will download the “chat panel” text file to your computer.
For step-by-step instructions and screen shots of accessing Zoom “chat panels” in Kaltura, visit Penn State’s Kaltura Knowledge Base.